unable to upgarde from PL 01 to PL41
In my system my patch level is 01.I want to upgrade my patch level to 41.In upgrade.exe file server tools and help has been uprageded , But in case of common Upgrade this error message is showing.The application failed to initialize properly(oXc0000005).
Note: In my system no antivirus is installed.
Apple Liu replied
Whick version are you using 2005 version or 2007 version, if it is 2005version, please first upgrade to 2005 PL05 before upgrading to the latest patch. If you are using 2007version, please first upgrade to PL30 before upgrading to the latest patch for system inconsistency.
If the above upgrade still can't be succeeded, please kindly check the information below:
1.Check if the citrix was using, and if the Citrix Virtual Memory Optimization is running please stop that service and try to upgrade again.
2. This error occurs when trying to run an Add-on that
was developed in a .Net development environment
without installing the .Net framework.So, if your addon
was developed in a .NET, please install .Net Framework
on the customer's workstation.(note 795782)
3. check DIAPI version is correct also
Wish it is useful information for you.