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CR 11 R2 - Applying Service Packs

I am trying to get my non Servie packed version of CR11 R2 to the latest SP. I've downloaded and attempted to apply SP2, but immediately got a dialog box say that SP1 had to be applied first. The download page does not list SP1.

I saw on one of the web pages that all SPs are incremental, which my experience with SP2 would seem to indicate; and the SP4 download has "incremental" as part of the file name, also indicating that SPs are incremental, but I found a recent post stating that all SPs are cumulative.

So, I'm left with two questions:

1. Is there a cumulative SP4 for CR11 R2, if so where is it?

2. If the SPs are incremental, I apparently need SP1 to get started, where is it?

A suggestion would be to make this information a bit more obvious and explicit.

replied

Hi Steve,

I hope [this page|http://resources.businessobjects.com/support/additional_downloads/service_packs/crxir2.asp] answers all your questions.

Best regards

Falk

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