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Application area customer overview not showing full BP details

Hello,

The customer overview tab in the application are is not displaying the full Business partner details. Following are the results for different components and profiles used.

Case 1:

Standard default workplace - ISU_EFF

Component - CUSTINFO

Profile - ISUCUSTINFO

Result - I am just getting the SAP utilities image and when the customer is displayed, I am getting the "the page cannot displayed" information.

Case 2:

Customised default workplace

Component - NAV_VIEW

Profile - ISU_EFF

Result - I am getting the same view of "Data environment" in the Navigation area in the. Only the current active contracts are displayed. Not the complete details of the business partner is available.

Do I need to create a profile of my own? Or some standard profile is available?

Regards, JACK

Former Member
Former Member replied

hi jack

if u r viewing the sap web screen try to find in the application area customising section in the particular tab vats the default setting ,if its html or profile component selection

if its not working try to giuve the following in the 1st tab

component --- custinfo

profile-----isucustinfo

then try to map ur application in the cic profile

it should work perfectly

kr

prince

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