Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Application area customer overview not showing full BP details


The customer overview tab in the application are is not displaying the full Business partner details. Following are the results for different components and profiles used.

Case 1:

Standard default workplace - ISU_EFF

Component - CUSTINFO


Result - I am just getting the SAP utilities image and when the customer is displayed, I am getting the "the page cannot displayed" information.

Case 2:

Customised default workplace

Component - NAV_VIEW

Profile - ISU_EFF

Result - I am getting the same view of "Data environment" in the Navigation area in the. Only the current active contracts are displayed. Not the complete details of the business partner is available.

Do I need to create a profile of my own? Or some standard profile is available?

Regards, JACK

Former Member replied

hi jack

if u r viewing the sap web screen try to find in the application area customising section in the particular tab vats the default setting ,if its html or profile component selection

if its not working try to giuve the following in the 1st tab

component --- custinfo


then try to map ur application in the cic profile

it should work perfectly



0 View this answer in context
Not what you were looking for? View more on this topic or Ask a question