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License key does not support clustering

Hi

I need to know how to fix this issue. When I try to cluster using "Crystal Report Server XI r2" I get this error after installing the second cms server and I tried to bring up the server

Timestamp ProcessID ThreadID Message

[Wed Sep 10 14:25:06 2008] 13155 1093217120 assert failure: (oblistenermgr.cpp:843). (0 : The ability to cluster APSs is

not supported by the license key(s) currently installed).

in the DB

"describe table CMS_IDNUMBERS5"

NEXTID SYSIBM BIGINT 8 0 Yes

IDNAME SYSIBM VARCHAR 64 0 Yes

0MYSERVER1.COM SYSIBM BIGINT 8 0 Yes

0MYSERVER2.COM SYSIBM BIGINT 8 0 Yes

How can I obtain the correct license key I need?

Thank you.

Edited by: GAJALINI SHANCHEEVE on Sep 12, 2008 9:54 PM

Edited by: GAJALINI SHANCHEEVE on Sep 12, 2008 9:56 PM

Former Member
replied

Hi Gajalini,

Thomas is correct. Crystal Reports server is not scalable and is a single server install. If you wish to perform an expand install, you must upgrade your product to Business Objects Enterprise.

Regards,

Wallie

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