ID: 6 in BOXI Rel3

[former_member205400]

I got an error message related to ID: 6 but I can't find out what user or group ID: 6 is.

I know the following by looking at the users in the CMC and then looking at their properties:

ID: 1 is Everyone

ID: 2 is Administrators

ID: 12 Administrator

ID: 111 is Universe Designer Users

Anyone know how I can find ID: 6 ?

This user or group must be created during install I'm thinking. Maybe it is a hidden user or group.

Thanks,

Mike

[BasicTek · Accepted solution]

Use query builder http://servername:port/AdminTools/

and run the query select * from ci_systemobjects where si_id=6

try ci_infoobjects and ci_appobjects as well

Regards,

Tim

[former_member205400 · Accepted solution]

Tim .... You Are The Man !!!!

I see from the query that:

CrystalEnterprise.Shortcut = 6

BW_SUPPORT_ALL = 9586

My error message from BW Publisher was:

0D_PU_C01_Q0017_frm_crystal [4ADWO3KOLTRFDGO5IADSUDWEZ]

0000000001 Unable to commit the changes to Enterprise.

Reason: Sorry, you do not have the right to 'Edit objects' (ID: 6)

for 'SB2~010@BW_SUPPORT_ALL' (ID: 9586).

Please contact your administrator if you require this right

I could not find the user "CrystalEnterprise.Shortcut". How do I resolve that and then grant 'Edit Object' security?

Mike

[Former Member · Accepted solution]

CrystalEnterprise.Shortcut is not a user. It's a property that identifies an BOE objects as being a shortcut. There doesn't seem to be a (default) group with SI_ID = 6.

You could try a query like:

select * from ci_systemobjects where SI_KIND = 'Usergroup' and SI_ID = 6

[former_member205400 · Accepted solution]

The results of the query:

select * from ci_systemobjects where si_id=6 said that it

returned:

Number of InfoObject(s) returned: 1

So no other qualification is going to return more. Right, I didn't see another group when I was manually trying to find it in the CMC.

I'm puzzled by the error now.