Increasing time for CMS to try to restart
I am using BOE XI R2 SP2 using an Oracle db. At 5 a.m. each morning, the database is backed up and therefore the CMS loses connection. The CMS continues to try to connect to the db for 3 minutes, but the backup takes 10 minutes. The CMS then never restarts. Is there a setting in the application that can be changed for the length of time that the CMS will attempt to reconnect? Or do I have to rely on someone creating a script to do so?
Also, what is the time difference in the log files? I am in the EST zone. But the log files, as I was told at one time by a support engineer are not the same. 3 hours different?? Why is that?