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Increasing time for CMS to try to restart

I am using BOE XI R2 SP2 using an Oracle db. At 5 a.m. each morning, the database is backed up and therefore the CMS loses connection. The CMS continues to try to connect to the db for 3 minutes, but the backup takes 10 minutes. The CMS then never restarts. Is there a setting in the application that can be changed for the length of time that the CMS will attempt to reconnect? Or do I have to rely on someone creating a script to do so?

Also, what is the time difference in the log files? I am in the EST zone. But the log files, as I was told at one time by a support engineer are not the same. 3 hours different?? Why is that?

Thanks,

Susan

Former Member
replied

Also you may want to plan to upgrade to XI 3.0 as the CMS can now stay up during a DB outage and doesn't need to be restarted.

And when it's supported windows 2008 will allow for scheduled service restarts so scripts are no longer needed.

-Tim

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