**Alerts could not be receive by all Receipents

[Former Member]

Hi all,

I configured Alerts with 4 receipents.

Two receipents and the server are in the network A

other two receipents are in network B

I am in network B who configured Alerts.

Only the other person who is in my network ie B could able to receive the alerts and not receipents in the network A.

Both A and B are connecting to the server through same VPN.

Any openions on this Behavior?

Thanks,

Srinivasa

[Former Member · Accepted solution]

Hey

Please check SLG1,it will show you the log for alerts.

also check the configuration in SCOT.

Thanx

Aamir

[former_member192295]

HI,

I think it is related to SMTP configuration problem, check with basis team they will configured for external system. Here problem is system unable to send alrt to external system