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Dialog Instance

Dear All,

We are installed the Dialog instance in windows Server,our CI & DB in UNIX server.

We are Upgrading the Kernel in DI.The Kernel Directory in CI-->


in this path the Binaries and Executable are replaced into 640-196 in the Directory.

But the Server started and immediately shutdown.



Former Member
Former Member replied


We run a similar, but not exact landscape. When we upgrade the Kernel of the Dialog instances on windows we must shut down the CI also. If you are getting a message in your log files about "release is inconsistent with running system" then you will have to restart your CI also.

Apparently the message server keeps track of the kernel that you are running.

Our procedure is to shutdown the Dialog Instance, restart the Central Instance, then start the Dialog Instance after the Central instance is up and running.

Hope this helps.


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