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SaveAs Document Failed (80043768)

Former Member
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Can anyone explain why this error is occurring?

A user is trying to save a Deski doc to their favourites folder. According to BusinessObjects Notes, it says this error message is generated when the user has insufficient rights to the category. This particular doc in the repository is saved with the corporate category 'Planning' and when trying to save it to the favorites folder, the Planning corporate category remains ticked. However, other Webi documents in the same folder are also in this category and the user can save those to their favorites folder with the corporate category Planning ticked without any problem. So why can you use the category for Webi documents but not for Deski documents? Or isn't it as simple as that? Is there some other complication?

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Answers (1)

Answers (1)

Former Member
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Hi Anne,

Try this:

1. In the CMC, click on BusinessObjects Enterprise Applications

2. Select Desktop Intelligence

3. Add the Users/Group

4. Click on Advanced and modify the following right for Desktop Intelligence:

- Save Desktop Intelligence Documents: "Explicitly Granted"

You may need to grant access on other rights if the issue persists.

Regards,

Jeff

Former Member
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Thanks but we already had that right granted. I tried granting 'Manage My Corporate Categories' but that didn't work either. I've left 'Manage All Corporate Categories' set to denied because we don't want end users to be able to update the categories we have defined.