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SaveAs Document Failed (80043768)

Can anyone explain why this error is occurring?

A user is trying to save a Deski doc to their favourites folder. According to BusinessObjects Notes, it says this error message is generated when the user has insufficient rights to the category. This particular doc in the repository is saved with the corporate category 'Planning' and when trying to save it to the favorites folder, the Planning corporate category remains ticked. However, other Webi documents in the same folder are also in this category and the user can save those to their favorites folder with the corporate category Planning ticked without any problem. So why can you use the category for Webi documents but not for Deski documents? Or isn't it as simple as that? Is there some other complication?

Former Member
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