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if SC is deleted, approvers receive email: SC released.

Dear Experts,

We are on an SRM 5.0 classic scenario implementation.

If we want to delete a shopping cart, an email is automatically sent to all previous approvers. We are using the n-step approval workflow (WS14500015). But when deleting a SC the content of the email seems to be wrong. The message keeps saying 'SC released' instead of 'SC deleted.

Any idea what could cause this problem?

Regards,

Tom

replied

Hi Tom

We had a similar issue for n level approval workflow (Approval Shopping Cart n-Level (BADI) WS14000133).We have found a SAP note which addresses this issue. Please go through the Note 1082045- TaskNotifications Wrong Text after deleting a Shopping.

Regards,

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