Item text not populating in sales order
I have a scenario where in we get the sales order created through a inbound 850 idoc .
The trading partner sends the sales order information which gets through GENTRAN and gets posted as inbound idoc in SAP .
The problem here is that ,there are segments with values for item text in the idoc ,but the item text is not getting carried over to the sales order which is getting created because of this idoc.
There is no problem with the header text and it is present both at the idoc as well as the sales order level.
I have checked the configuration for text determination and everything looks fine .
Please let me know has anyone come across a scenario like this .This is important as our EDI is getting failed when an outbound 810 is sent from SAP for the simple reason that there is no item text .