Knowledge Base

[Former Member]

Hi Friends,

I have an issue for a particular product. The product is a configurable machine.If this product is in a Quotation it is giving error like "No Knowledge Base is Found For" that particular product. Please tell me how do I solve this issue.

Regards,

Jan.

[Former Member · Accepted solution]

Hi,

The problem is with the valid from date of KB and the valid from date of the document.

Since the KB valid from date starts after the document valid from date.

Now my question is how do we change the valid from date of Knowledge Base for a particular product.

Regards,

Jan.

[Former Member · Accepted solution]

You ll have to create a new runtime version of your configurable product in R/3 and if the delta download is active, it will update the knowledge base date with the latest one.

I hope this helps.

Regards,

Gaurav Gera

[Former Member]

Hi Gaurav,

Please tell me step by step and the path to get this issue solved. What is the path to get runtime version?

Regards,

Jan.

[Former Member]

Hallo jaya, do your product comes from R/3 ? If you download it from r/3 you should also download the knowledge base for it.

Regards

Indah Puspita