I have created two alert categories and 10 alert rules for the two alert categories. After configuring all the staffs, it is wokring. But one problem I am facing now is that, one error been triggered into XI from source system and I have got 10 alerts in my alert inbox(5 for 1st alert category and another 5 for 2nd alert category). Here I would like to say that, I have defined in the alert rules the following configuration:-
Rules Active: checked
Suppress Multiple Alerts: checked
Could you please suggest me to go forward in the correct way probably why I am receiving 10 alerts of one error. I think there is something I need to do with the rules, it might be a minor problem, but I cant trace that out at this moment.
Could you please help?