User's are forced to Lock when Payroll runs

[former_member472138]

Hi

Whenever Payroll is running if any user try's to access their Payroll and/or leave request then some how user's are getting locked automatically and the same time they cant view their Payslip and travel req. So, this is forcing our management to lock all the user's before running the payroll. So, this has become a regular task and needed a solution not to get lock the user's during payroll running. How can we do this.

<removed_by_moderator>

Read the "Rules of Engagement"

Thanks.

Edited by: Juan Reyes on Sep 11, 2008 10:26 AM

[Former Member]

Hi Pothana ,

This is a normal process, when ever we run any HR jobs like, Payroll processing or LSMW etc we take an ideal time, when no user will log into the system [generally after off office hours, late in the night].

When a particular user is reading /editing his/her record, then job can't lock the table or record and update fails. Check whether you can bring down webdispatcher [if users are connecting thru portal] or lock the client from logging [ make sure that you are logged into the system and unlock only those user, who work on that activity, and super users].

regrds,

Raj.