B2C Registration

[Former Member]

All

Getting runtime error in screen on saving the standard B2C registration form

(on clicking the save button in the b2c/register.inc.jsp)

Experts advice required to overcome the issue

See the Log below

[EXCEPTION]

#1#com.sap.isa.businessobject.BORuntimeException: Error getting private connection for internet user:com.sap.isa.core.eai.BackendException: Error: No valid private connection for internet userTestNew

at com.sap.isa.businessobject.BusinessObjectHelper.splitException(BusinessObjectHelper.java:78)

at com.sap.isa.businessobject.User.register(User.java:206)

at com.sap.isa.isacore.action.b2c.SaveRegisterAction.isaPerform(SaveRegisterAction.java:237)

at com.sap.isa.isacore.action.IsaCoreBaseAction.ecomPerform(IsaCoreBaseAction.java:343)

at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:356)

at com.sap.isa.core.BaseAction.execute(BaseAction.java:211)

at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)

at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:684)

at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)

at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:401)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)

at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)

at com.tealeaf.capture.LiteFilter.doFilter(Unknown Source)

at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:215)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Thanks in advance

Murali.K.N

[Former Member · Accepted solution]

Hi,

This could be the problem of couple of things like,

1. Reference User for any new Consumers assigned in the webshop.The Internet user authorization checks are firstly performed with reference to this user master record.

so check if, proper roles and profiles has been assigned to this reference Business partner.

2.check if Reference User Variable has assigned value $INTERNETUSR.

3.check if SAP_CRM_INTERNET_CUSTOMER is assigned for Internet Customer.

Generally this problem come when you done have proper authorization roles. so just confirm your setting with the standard Config guide(C14).

Hope it helps you.

Regards,

Shweta

[Former Member · Accepted solution]

Hi Shweta,

Would you illustrate step 3 please

[Former Member]

Hi Shweta

I have configured B2C webshop in CRM 2007

when im trying to save my registration as new consumer, it is not getting saved.

can any one please guide me.

Regards

Jaju