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changeUserInstall was executed with status ERROR

Dear all,

I run SAPInst and encounter the above error.

Following is the log file.

please let me know which way to proceed

INFO 2008-09-11 13:14:20.562

Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\x.

INFO 2008-09-11 13:14:20.562

Removing file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\x.

INFO 2008-09-11 13:14:23.281

Creating directory C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\log_11_Sep_2008_13_14_23.

INFO 2008-09-11 13:14:23.421

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/control.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.437

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/dialog.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.437

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/keydb.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.437

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/messages.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.437

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/toplevel.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.453

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/control.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.453

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/doc.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.453

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/keydb.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.468

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/messages.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.468

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/packages.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.468

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/resources.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.468

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/sapinstgui.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.484

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/ORA/PD/exportcds.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.484

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/ORA/PD/jexclude.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.484

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/ORA/PD/packages.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.484

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/ORA/PD/product.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.484

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/ORA/PD/usages_data.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.500

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/ERP05/WEBAS/ORA/PD/usages_data2.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.500

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/catalog.dtd' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.515

Copied file 'E:/DVD/51033511_DVD_BS_2005_SR3_Installation_Master/IM_WINDOWS_X86_64/resourcepool.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS'.

INFO 2008-09-11 13:14:23.515

Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\start_dir.cd.

INFO 2008-09-11 13:14:23.515

Creating file C:\Program Files\sapinst_instdir\x.

INFO 2008-09-11 13:14:23.515

Removing file C:\Program Files\sapinst_instdir\x.

INFO 2008-09-11 13:14:25.265

Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\statistic.xml.

INFO 2008-09-11 13:14:25.281

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.1.xml'.

WARNING 2008-09-11 13:14:25.453

Unable to get information about path
LABEL.ASC\ using GetVolumeInformation. Operating system error message: ファイル名、ディレクトリ名、またはボリューム ラベルの構文が間違っています。

INFO 2008-09-11 13:14:30.093

Creating directory C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\SUPPORT_CONTAINER.

INFO 2008-09-11 13:14:30.109

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/keydb.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/keydb.1.xml'.

INFO 2008-09-11 13:14:30.109

Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\inifile.xml.

INFO 2008-09-11 13:14:30.125

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/inifile.1.xml'.

INFO 2008-09-11 13:14:30.281

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.2.xml'.

INFO 2008-09-11 13:14:30.281

Execute step fillContextProduct of component |NW_Onehost|ind|ind|ind|ind|0|0

INFO 2008-09-11 13:14:50.312

Execute step showLicenseAgreement of component |NW_Onehost|ind|ind|ind|ind|0|0|licenseAgreement|ind|ind|ind|ind|0|0

INFO 2008-09-11 13:14:50.375

Execute step fillContext of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0

INFO 2008-09-11 13:14:50.468

Execute step readProductXML of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Read_Product_XML|ind|ind|ind|ind|1|0

WARNING 2008-09-11 13:14:50.562

The install parameter INSTPARA_DB is already defined (existing value IND, new value ORA).

WARNING 2008-09-11 13:14:50.562

The install parameter INSTPARA_PRODUCT is already defined (existing value NetWeaver, new value ERP).

WARNING 2008-09-11 13:14:50.562

The install parameter INSTPARA_PRODUCT_VERSION is already defined (existing value 04S, new value 05).

INFO 2008-09-11 13:14:50.578

Execute step checkRuntimeSystem of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0

INFO 2008-09-11 13:14:50.656

Execute step askStandardMode of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0

INFO 2008-09-11 13:14:54.703

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/product.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/product.1.xml'.

INFO 2008-09-11 13:14:54.718

Execute step syncKeydb of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0

INFO 2008-09-11 13:14:54.828

Execute step changeUserInstall of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0

INFO 2008-09-11 13:14:54.890

Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\change.log.

INFO 2008-09-11 13:14:55.062

Output of change user /install is written to the logfile change.log.

ERROR 2008-09-11 13:14:55.187

FCO-00011 The step changeUserInstall with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0|changeUserInstall was executed with status ERROR .

INFO 2008-09-11 13:14:58.750

An error occured and the user decided to retry the current step: "|NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0|changeUserInstall".

INFO 2008-09-11 13:14:58.843

Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\change.log.

INFO 2008-09-11 13:14:58.859

Output of change user /install is written to the logfile change.log.

ERROR 2008-09-11 13:14:58.875

FCO-00011 The step changeUserInstall with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0|changeUserInstall was executed with status ERROR

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