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Crystal XI R2 exporting issues with double-byte character sets

We have an application that can be run using multiple cultures/languages, chosen at login time. We have discovered an issue when exporting a Crystal report from our application while using a double-byte character set (Korean, Japanese).

The original text when viewed through our application in the Crystal preview window looks correct:

性能 著概要

When exported to Microsoft Word, it also looks correct. However, when we export to PDF or even RPT, the characters are not being converted. The double-byte characters are rendered as boxes instead. It seems that the PDF and RPT exports are somehow not making use of the linked fonts Windows provides for double-byte character sets.

Has anyone seen this behavior? Is SAP/Business Objects/Crystal aware of this? Is there a fix available? Any insights would be welcomed.

Thanks,

Jeff

Former Member

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