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Service Desk: Service-specific Customizing missing for transaction on SLF1


I am configuring service desk 3.2 and have configured business partner, ibase system and other required fields. When I try to save the message, it is giving a warning message that cannot be ignored and treated as an error message: "Service-specific Customizing missing for transaction on SLF1".

I have checked transaction type SLF1 in SPRO and it is configured as suggested in document. Can you please help in resolving the error or is there any other config missing.



Former Member
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