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WIH00013 - Invalid Session

When VIEWing a Webi report in BO XI 3.0 in InfoView if I leave it open for more then 20 minutes and I click on "Refresh Data" I get an error message that says "Invalid Session" error WIH00013.

I have modified the session timeout in web.xml file for the InfoView app and the web.xml file in the CMC app to be 60 minutes instead of the default 20 minutes, restarted the servers (both BO and Tomcat) and even modified the Webi server setting "Idle Connection Timeout (minutes)" from the default 20 to 60 minutes. And restarted that too.

Nothing seems to affect it.

Any ideas?

Former Member
replied

Try editing web.xml files in Analyticalreporting.war and InfoviewAppActions.war files and make session timeout the same as in Infoviewapp.war.

Redeploy war files and restart your App server after that.

In case of tomcat, you can just edit those web.xml files in /webapps/.... directories.

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