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Error in Report Execution and Viewing

We have some reports that were originally developed in Crystal Reports 5 running on Crystal Reports Xi now.

Our users reported getting the following error while printing

Error in File C:\temp\{72703900-5223-49CB-8C2A-A83FCFCA4447}.rpt: The request could not be submitted for background processing.

When I refresh this report using the crsytal reports tool (desktop tool), I see the report, but as I am browsing the report using the navigation buttons, I get the following error on one page. After reporting this error, the application shuts down.

CiceroUIWndFrame:crw32.exe - Application Error

The exception Integer division by zero.

(0xc000094) occurred in the application at the location x2c03a340

Click OK to terminate program

Click CANCEL to debug program

I checked the formulas and sql queries on this report and there is no division of any sort being performed. There is some grouping being done.. but the flelds being grouped on have data and I think its unlikely that the grouping would cause this error.

I am using windows XP sp2. The server is a windows 2000 server with IIS going against a sql server 9 version database.

Thanks,

Jayashree

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