Activity clipboard contents not updated
Hi Experts I have a requirement of attaching activity clipboard to the service ticket view (Component ICCMP_BT_SVT) this would be the similar view attached to the interaction record view(Component ICCMP_BT_INR), I have followed following steps to attain it.
1> Attach a component usage with name 'InrActivityClipboardId' in the service ticket component i.e. UICMP_ACC_CLIP( one used in interaction recod component)
2> Attach an outbound plug to this component usage with name LEAVE and delegate it to the DEFAULT outbound plug.
3> Attach the newly attached view to a new view set in the runtime repository.
4> Re implement the method WD_USAGE_INITIALIZE in the component controller class of the service ticket component and the respective code to bind the usage. Following code has been added.
DATA lr_exc TYPE REF TO cx_root.
super->wd_usage_initialize( iv_usage ).
WHEN 'InrActivityClipboardId'. "#EC NOTEXT
CALL METHOD iv_usage->bind_context_node
iv_controller_type = cl_bsp_wd_controller=>co_type_component
iv_name = 'ICCMP_BT_SVT/BSPWDComponent'
iv_target_node_name = 'BTADMIN'
iv_node_2_bind = 'CONTENTSOURCE'.
CATCH cx_root INTO lr_exc.
cl_iccmp_cucobt_impl=>exception_handling( ir_exception = lr_exc ).
If i now go to the interaction history and select an interaction record and then go the service ticket view i am unable to see the activity clipboard updated accordingly.
Can anyone please give me a lead on this. Is there any step i have missed.