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Scheduled reports (DeskI) remain in status "Pending" in SP4(FP 4.3)

Hi,

I am facing a weird problem with a BO XI R2 cluster installation (2 Windows Servers, one CMS, 2 DeskI Job servers on one node) after installing SP4 + FP 4.3. The users are allowed to schedule DeskI reports they created themselves. The scheduling works out fine at the beginning but at some point overnight the DeskI servers (although empty) completely ignore the fact that there are available jobs for scheduling. This means that the DeskI reports remain in status "Pending". Changing the "maximum number of jobs" setting at the CMC in the DeskI job servers properties tab seems to work like a wake-up call and the scheduling starts again. After a while though (can take up to a day to get there) the job servers start again to ignore the pending jobs.

Is this a known issue in SP 4? Anyone had similar experiences two?

Any help/ideas & hints will be highly appreciated.

Cheers

Stratos

Former Member
Former Member replied

This issue is being investigated by PG and is planned to be fixed in FP4.5.

See the following link:

http://www.businessobjectstips.com/tips/xir2-sp4-bug-schedules-pending/

Regards,

Jeff

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