CRM for ABAPer

[Former Member]

Hi all,

Will you please tell me what exact abap(Smart form,Transaction,Badi,User exits,ALV etc.) required for CRM.

What other technologies(ITS,BSP etc) required for working as CRM technical consultant.

Thanks & Regards,

Sanjay R. Deshpande.

[amarnath_kathi · Accepted solution]

Hi Sanjiv,

Knowledge of BSP would be very helpful for a technical guy in CRM. Object oriented ABAP, fluency with BAdis, BAPIs and exits and importantly ease with debugging will be of good help.

regards,

Amar.

[Former Member]

Hi,

If you have good command on Normal SAP R/3 ABAP then its really not that much Tough to work in CRM ABAP..

CRM ABAP is mostly based on Object oriented techniques..In CRM all enhancement work is mostly done by using BADI's so its must for every ABAPer to have a good knoedge of BADI's in CRM there are lots of Badis for each applicatio where as in R/3 we r doing all enhancemnts by using User Exits.

And other area's of concetration for CRM is table links its tough to get links between the tables in CRM bcoz all tables are linked using only one key fields i.e. GUID where as in R/3 in many database tables we are having so many key fields.

sp to work in CRM you should have good knowdge of CRM tables.

with this ur other programming knowldge is must to create smartforms,reports, in CRM.

ITS & BSP these are the techlogies which connects web to SAP CRM....to create any order on Internet you have to creat the web page in BSP which will directly connect the ur internet explorer to CRM server so its really good if CRM ABAPer is having knowledge of BSP & ITS.

If you want any more help do reply.

Regards,

Amol Tambe

SAP CRM Technical Consultant.

[stephenjohannes]

Here is my quick list after working with CRM ABAP for the last seven years:

1) Understand OO-ABAP plus object orientation

2) Don't use the techniques that worked in SAPMV45A. It won't fly in CRM.

3) NEVER, NEVER directly read from a table in CRM unless you are doing a search. You must learn to use the API layer of CRM

4) Learn the business processes associated with CRM and study the data model this is key

5) Accept the fact that CRM was built differently than ERP and your non-OO cheats will not work in CRM. You must cheat in an OO-way to get the job done

6) Learn how the business partner, business transaction and product master work in CRM from a technical foundation. This is the key fundamental to all CRM applications.

7) DO NOT USE the ITS anymore - unless you are calling an ERP SAP GUI transaction. The ITS is dead long live the ITS.

Take care,

Stephen