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Task locked by Workflow Builder

Hi all - hoping someone has run across this. i'm surprised I didn't find anything in the forums on this. I created a workflow, but realized I didn't name some of the task container elements in a few steps properly. So, in attempting to go into the send mail steps to rename the task container elements, I get the following:

"Task TS99900143 locked by Workflow Builder"

I'm unable to edit/rename/or even add new task container elements. However, I am able to make changes to other parts of the workflow (i.e. workflow container elements, etc).

Any idea what I need to do? I logged out, logged back in to see if it would get unlocked. I had this problem yesterday as well, so I thought maybe even overnight something would get unlocked, but that wasn't the case.

Thanks,

Steve

Former Member
Former Member replied

Or it may be the other way around...

You may need to create the SendMail Standard Task first in PFTC. Then in your Workflow Builder, insert a SendMail activity and then switch to new Standard Task.

In any event, delete the SendMail Activity thats giving you problems from the template, and insert a new one.

I wish I could give you more clear advice. Please let me know if any of this works...

Tom Carruth

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