Customer master Email update issue

[Former Member]

Hello Gurus,

I am using LSMW Batch input method to load customer master data. Email address is not loading while upload. Can any body have the solution?

Thanks

Kal

[former_member187709]

Hi Kal,

Can you explain a little more in detail as to which program in Batch Input mode are you using? Alternatively , you can try executing the batch input program as a standalone and then try to check where the problem occurs.

Cheerio,

Disha

[Former Member]

Hello Disha,

Thanks for your response. Here is my LSMW program details.

Program:RFBIDE00

Type:Batch input

Object:0050

Method:0000

With this procedure we are loading two files one is having customer general data and other file having customer tax data. Once we run this procedure everything working fine except not filling Email address field. I didn't find any errors in the log.

Thanks

Kal

[Former Member]

Check the documentation for the program. The other addresses have to be transferred separately.

Rob

[former_member188685]

there are two ways one upload the customers directly and then using some other method update the emails.

second approach use RECORDING method of the LSMW, and upload all the data in go.

[former_member188685]

For Uploading the email address you need to go for Recording method. Since SMTP_ADDRESS field not in the Standard LSWM structures. so use the Recording method.