in a rebate scenario, when we raise an invoice, the rebate conditons are included in the invoice. so if the invoice value is Rs 100, the customer rebate for example is Rs 2 in the invoice.
so the accounting entry generated will be to debit the customer by Rs 100 and credit to customer accrual account by Rs 2/-
when we settle the rebates, the credit memo request is issued and then a credit memo. through credit memo the customer account is credit by Rs 2 and the customer accural account is reversed.
my question is, in case of manual accruals, why the system is issuing a credit memo request and then a credit memo. becasue by issueing a credit memo, we are giving a credit to customer account (not accrual account) whereas in actual we are just doing an accrual like we are doing accurals when we are raising the invoice