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OLS 4.2 Dimension Display is missing when selecting more from current view

Former Member
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I have a user who is in 4.2 and when they go to select "more" from there current view for a dimension the pop up screen that displays the members is no where to be found yet OLS doesn't display an error. Do you have any idea what causes this?

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Answers (1)

Answers (1)

Former Member
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I have seen this before when the user uses a very low display resolution. So the box pops up, but in fact it is displayed just outside his view. Can you try to use a higher resolution to see if this helps? Also check the DPI settings under "Windows control panel - display - settings tab - advanced button - general tab" Make sure the listbox is set to normal size (96 DPI), using large size (120 DPI) can also cause trouble in this case.

-Joost