Sales Area is not visible in CRM for the products downloaded from R/3

[Former Member]

Hi Experts,

Our client is using CRM 2007 and R/3 4.7.

connectivity was established via Middleware.

Before downloading the materials from R/3 we have done the following things

1. Following customizing objects were downloaded

DNL_CUST_PROD0

DNL_CUST_PROD1

DNL_CUST_PROD3

DNL_CUST_SALES

DNL_CUST_S_AREA

2. Org structure was copied from R/3 using the Tcode - CRMC_R3_ORG_GENERATE.

3. All the required sales are were correctly maintained( Downloaded ) in the org structure and under attributes tab " Object permitted for determination was selected".

4. Executed the report HRBCI_ATTRIBUTES_BUFFER_UPDATE.

After down loading the materials also we have executed the above report.

But the sales area details are not coming with the product.

Not: If I try to create a product in CRM I was not able to assign Sales area, ASSIGN button was in disabled mode.

Could you please guide me to solve this issue.

Thanks in advance.

Nadh.

[Former Member · Accepted solution]

Hi Nadh,

Can you please check if all the condition tables are replicated correctly from R/3 to CRM. Eg ZDNL_COND_A805 and DNL_COND_A191.

I hope the initial download for the same would be completed.

Because there might be some fields relating to Material and Sales Area in these condition tables, which might not have moved to CRM.

Thats the reason I am asking to check.

Thanks.

Best Regards,

Arun Sankar.

[karuna_gangireddy · Accepted solution]

Hi Nadh,

I am not sure if you had this part of the config in the system.

-> Use transaction SM34 and open view T77OMATTR.There in the view mark

the check boxes for setting buffer for sales and service scenario.

-> Open and run the report HRBCI_ATTRIBUTES_BUFFER_UPDATE again and then load the material and check

Hope this helps,

Thanks,

KAruna..