Restrict data to after Business hours only...
I am trying to ascertain how many services calls are logged to a particular workgroup made after business hours i.e. after 6.00 pm(18:00hrs) and before 7am (07:00hrs), each day for past 2 months.
so how do i restrict the data only between these times.
i am confused as 7.00am fall on the next day early morning.??? thus data is restricted to from 6 in evening to 7:00 hrs next day in morning.
any inputs or ideas will be highly appreciated mate..