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Instructot iview is not working in portal

Hi Experts,

We downloaded instructor business package into portal and when we click on it its saying

Portal runtime error.

An exception occurred while processing your request. Send the exception ID to your portal administrator.

Exception ID: 12:17_09/09/08_0023_8592250

Refer to the log file for details about this exception

plz help me in this waiting for u r responses

Regards,

Shilpa

Former Member
replied

Shilpa,

: Unable to parse template &#39;<System.Access.WAS.protocol>://<System.Access.WAS.hostname>/sap/bc/webdynpro/<WebDynproNamespace

and

the problem occured at position 310. Cannot process expression <System.client> because Invalid System Attribute:
System: &#39;SAP_LocalSystem&#39;, 
Attribute: &#39;client&#39;.

by this error we can say there is some problem with system object, in system administrator check the connectors object of your backend system, check the WAS details you have given, do the connection test to the system and check whether it is tested successfully.

Error occured while retrieving canonical name for folder 'http://atlsapepd.ananthtech.com:50000/irj/go/km/docs/documents' (java.io.IOException: The filename, directory name, or volume label syntax is incorrect)#

with this we can say there is some problem with KM documents, check those

PradeeP

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