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Customer Portal Super Administrator

My customer XXX has a portal ID. He is the administrator. However, when he tries to create a new user, there is an authorisation error saying "Currently you do not have authorization to use this function. To request authorization, please contact one of the administrator in your company: XXX"

The strange thing is, the Name & ID shown in the autorization error msg is the name of my customer. He is the administrator but he cannot create new user.

Anyone has any idea why? Thanks.



Former Member
Former Member replied

Hi Kheng´╝î

It's better to log a message. Leave your s-user name in it.


Jacqueline Jiang

SAP Business One Forums Team

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