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Invalid Key Code when trying to install Crystal Reports XI

Hi, I was referred to your web site by SAP phone support.

I am trying to install Crystal Reports Developer XI on a Windows Server 2003 machine, and the key code I retrieved from the service.sap.com site is not being accepted by the installation program. It gives me an error message saying that the key code is invalid or expired.

What can I do? I tried posting a message to XX-SER-LIKEY-BOF as instructed on service.sap.com but they only answered by giving me the same non-working key code again.

I tried calling the phone support site, and they instructed me to go to sdn.sap.com. I guess this forum is what they meant.

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