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ATLI2 failure

For some reason we cannot log into our Infoview web UI. The initial site comes up but after click the Login button we receive 503 Service Unavailable. The URL listed at this point is http://x.x.x.x/wiasp/scripts/login/webiStart.asp

We then got on the server and noticed the Business Objects Server was not started. We attempted to start this and it gets in "Starting" mode but always goes back to Stopped. We've restarted the IIS service and the WebIntelligence Cluster service as well with no luck.

We did this a few times then started searching for logs based on most recently modified files in the BO directory on the server.

naming.log.09082008:

Mon, 08 Sep 2008 15:52:06.0000000 [FRPARBO1:1192] (IT_ATLI2_IP:101) W - ATLI2 failure receiving data with minor_code 0 occurred in TCPConnectionImpl::dispatch_failed()

Mon, 08 Sep 2008 15:52:06.0000000 [FRPARBO1:1192] (IT_ATLI2_IP:102) W - ATLI2 failure caused by function WSARecv() failing with system error 64 ('The specified network name is no longer available.')

Mon, 08 Sep 2008 15:52:06.0000000 [FRPARBO1:1192] (IT_ATLI2_IOP:105) W - ATLI2 Failure occurred on connection to 10.102.2.19.4982: WSARecv() failed in TCPConnectionImpl::dispatch_failed() with: The specified network name is no longer available.

AND a cut from node_daemon.log.09082008

Mon, 08 Sep 2008 15:05:56.0000000 [FRPARBO1:1572] (IT_PSS_DB:27) E - DB txn_checkpoint failed; env is it_node_daemon, errno is -30989 (DB_RUNRECOVERY: Fatal error, run database recovery)

Mon, 08 Sep 2008 15:20:56.0000000 [FRPARBO1:1572] (IT_PSS_DB:27) E - DB txn_checkpoint failed; env is it_node_daemon, errno is -30989 (DB_RUNRECOVERY: Fatal error, run database recovery)

Mon, 08 Sep 2008 15:35:56.0000000 [FRPARBO1:1572] (IT_PSS_DB:27) E - DB txn_checkpoint failed; env is it_node_daemon, errno is -30989 (DB_RUNRECOVERY: Fatal error, run database recovery)

Mon, 08 Sep 2008 15:36:32.0000000 [FRPARBO1:5296] (IT_PSS_DB:65) E - Environment it_node_daemon is currently used by another process

Mon, 08 Sep 2008 15:36:32.0000000 [FRPARBO1:5296] (node_daemon:10) E - exception occurred during run: IDL:omg.org/CORBA/BAD_INV_ORDER:1.0: minor = 0x49540700 (IT_PSS_DB:ENV_IN_USE), completion status = NO

Mon, 08 Sep 2008 15:36:32.0000000 [FRPARBO1:5200] (node_daemon:36) E - Running service in background or as a NT service failed. Check log file for more information.

Mon, 08 Sep 2008 15:50:56.0000000 [FRPARBO1:1572] (IT_PSS_DB:27) E - DB txn_checkpoint failed; env is it_node_daemon, errno is -30989 (DB_RUNRECOVERY: Fatal error, run database recovery)

Mon, 08 Sep 2008 16:05:56.0000000 [FRPARBO1:1572] (IT_PSS_DB:27) E - DB txn_checkpoint failed; env is it_node_daemon, errno is -30989 (DB_RUNRECOVERY: Fatal error, run database recovery)

Mon, 08 Sep 2008 16:11:05.0000000 [FRPARBO1:5996] (IT_PSS_DB:65) E - Environment it_node_daemon is currently used by another process

Mon, 08 Sep 2008 16:11:05.0000000 [FRPARBO1:5996] (node_daemon:10) E - exception occurred during run: IDL:omg.org/CORBA/BAD_INV_ORDER:1.0: minor = 0x49540700 (IT_PSS_DB:ENV_IN_USE), completion status = NO

Mon, 08 Sep 2008 16:11:05.0000000 [FRPARBO1:2652] (node_daemon:36) E - Running service in background or as a NT service failed. Check log file for more information.

Mon, 08 Sep 2008 16:20:56.0000000 [FRPARBO1:1572] (IT_PSS_DB:27) E - DB txn_checkpoint failed; env is it_node_daemon, errno is -30989 (DB_RUNRECOVERY: Fatal error, run database recovery)

Any ideas?

Former Member
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