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Defect Class/Defect Count/Reason field of Complaint (Backend) in WebUI2007

Hi Experts,

We are trying to figure out the Defect Class/Defect Count/ Reason field of transaction Type Complaint in FAST ENTRY Tab under Block Error Description in web Client 2007.

In Web Client 2007 while creating complaint client Reason/Defect Class etc... are missing which is mandatory from our client's prospect.

In the complaint item details i could see few fileds like Credit memo,Debit memo,subst delivery etc...but not the above said.

Can anybody give any input/suggestions/ideas in order to bring these field to Web UI?? Which Component/View/Field i need to select in Workbench in order to bring that to Web UI.

Needless to say correct suggestions will be rewarded....


Former Member
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