'Loading.. ' in detailed navigation

[Former Member]

Dear All,

In our portal, on clicking any pulldown on detailed navigation, it shows 'Loading..' and nothing happens.

This started after we created a new theme. But the theme was deleted. But still the problem continues.

What could have gone wrong?

Thanks and Regards,

Das.

[Former Member · Accepted solution]

Hi Krishna

Simply restart the server.

Also

Delete all temporary internet files plus offline content, clear cache...

Thanks...

[Former Member · Accepted solution]

Dear Chetna,

I have restarted the server at least 10 times after getting this error. But no use. Its the same again. I tried clearing the cache and deleting temporary internet files. But the same error continues.

Thanks,

Das.

[Former Member · Accepted solution]

Try resetting the Internet options to default setting.

Goto Tools -> Internet Options -> Security tab setting and Advanced Tab setting to default setting.

Try this and check?

Regards,

viswes

[Former Member · Accepted solution]

Dear Chetna and Vishveshvara,

I have tried in IE and Mozilla. Its the same error in both. I also tried the setting Vishweshwara has suggested. It also didnt work.

My problem started after I created a new portal desktop and assigned to the rule collection. Later, I deleted the desktop and edited the rule collection to the default. But the error persisted.

What could be the reason?

Thanks and Regards,

Das.

[Former Member · Accepted solution]

Hi Krishna..

You had created new theme assigned to your desktop..

Now u have deleted new theme as well as customized desktop...

Confirm in Master rule collection that condition is like this...

IF User = *

THEN Portal Desktop = pcd:portal_content/every_user/general/defaultDesktop

Also

Typically, this condition should be maintained as the last condition in the Master Rule Collection object, thus providing a fallback option if the rule collection does not specify a desktop assignment for every possible user or scenario.

Also

Theme to your Desktop is SAP Tradeshow not a customized one..

Hope this helps...

Thanks...

Edited by: Chetna Verma on Sep 8, 2008 11:58 AM

[Former Member · Accepted solution]

Hi Chetna,

Thanks for your answer. I have checked all these. I have got only

IF User = *

THEN Portal Desktop = pcd:portal_content/every_user/general/defaultDesktop

rule in master rule collection.

Also, I tried with other standard SAP themes. Same problem in all.

Thanks,

Das.

[Former Member]

Hi Kreishna..

Refer to this note.

Receving a "Loading" message from the portal DTN

SAP NOTE:976331

Thanks....

Rewards appreciated....

Edited by: Chetna Verma on Sep 9, 2008 6:29 AM

[Former Member]

Hi ,

Try login to portal with FQDN not ipaddress.

or check the options mentioned in below thread

/thread/96784 [original link is broken]

check the portal desktop whcih is assigned to you.....and check correct theme assigned to framework page or not?

Koti Reddy

[Former Member]

Dear Reddy,

I am using FQDN. Still it is the same error.

Thanks,

Das.

[Former Member]

Which browser your working with, do try with firefox and check the results..

Are u using IE7??

Try on IE6...

Thanks...