How to test Portal Notification E-Mail

[Former Member]

Hi SAP Expert,

Does anyone know, is there a tool or functions in SAP Portal 7.0 that do notification email connectivity testing to the SMTP server.

We just added the configuration in Sys Admin > UME Config > Notifications E-Mail, but haven't seen any mail coming from Portal. We have asked the EMail System admin to check on their side, but one would have thought SAP will think of putting a connectivity test button next to the config screen.

Thanks in advance.

Edited by: Jim Boyden on Sep 8, 2008 7:52 AM

[Former Member · Accepted solution]

Hi,

Follow this document will get idea about E-mail Connection.

http://help.sap.com/saphelp_nw04/helpdata/en/7c/6a469702474146a8ef2f97fe880b2f/frameset.htm

http://help.sap.com/saphelp_nw04/helpdata/en/7c/6a469702474146a8ef2f97fe880b2f/frameset.htm

Regards,

Kumar.

[Former Member]

Thanks for putting in all those suggestion, I never get a chance to respond this thread until now.

We finally resolved the issue, interestingly it turns out to be the virus software that is trapping the Portal notifications.

[Former Member]

Hi Jim,

Do check your Configuration for Channels. See below.

To check/configure the e-mail communication channel, you specify a mail server and then a sender address (originator) for each service that uses the channel.

1. In the portal, choose System Administration/System Configuration/Knowledge Management/Content Management/Utilities/Channels to display a list of channels.

2. Click E-Mail Channel.

3. Select the EMAIL entry and click Edit. To display all entry fields, choose Mode -> Advanced. Enter your mail server and, in the Type field, select your mail protocol and choose OK.

4. Return to the Utilities overview and click Channel Originators to display a list of channels and originators.

5. Change the default Originator Address for each e-mail channel that is listed. To do this, select the entry and click Edit. Specify the address that is to appear as the sender on e-mails related to subscriptions and notifications.

More info link:

http://help.sap.com/saphelp_nw70/helpdata/EN/ff/b1747749e3a34e95db1d8efff6a4e8/frameset.htm

Hope that helps. Award points for useful suggestions.

Ray