UWL Error in MSS (E-Recuritment approval request)

[Former Member]

Hi All

I configured UWL in MSS

I am getting standard SAP transactions in MSS.

But request raised in E-Recuritment are getting listed in UWL, but when i clicked on the task in UWL,

i am getting portal runtime error.

Please help me to resolve this issue.

Thanks & Regards

Karthi D.

[Former Member · Accepted solution]

Hi Karthi,

Post the runtime error decription and check the latest logfiles and post logs related to that error.we can analyze

Koti Reddy

[Former Member · Accepted solution]

Hi Koti

Following is the error msg that i got from the log file

#1.5 #001CC441E73800290000001D000027AC0004565A159967EB#1220844816509#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#damodak#20275##n/a##751a24d07d5611dda1a3001cc441e738#SAPEngine_Application_Thread[impl:3]_13##0#0#Error#1#/System/Server#Java###Exception ID:11:33_07/09/08_0007_7345950

[EXCEPTION]

#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component

User : karthid

at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)

Caused by: com.sapportals.portal.prt.core.PortalRequestManagerException: PortalRuntimeException

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:143)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

... 24 more

Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: 6

at java.lang.String.substring(String.java:1441)

at com.sapportals.portal.navigation.NavigationService.getNode(NavigationService.java:494)

at com.sapportals.portal.navigation.cache.CachedNavigationService.getNode(CachedNavigationService.java:156)

at com.sapportals.portal.navigation.NavigationEventsHelperService.getCurrentNavNode(NavigationEventsHelperService.java:493)

at com.sapportals.portal.navigation.NavigationEventsHelperService.getCurrentLaunchNavNode(NavigationEventsHelperService.java:533)

at com.sapportals.portal.navigation.NavigationEventsHelperService.getCurrentLaunchNavNode(NavigationEventsHelperService.java:521)

at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doStandAlonePhase(NavigationFpmListener.java:281)

at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doPhase(NavigationFpmListener.java:88)

at com.sapportals.portal.pb.fpm.FPMContainer.distributeEvent(FPMContainer.java:63)

at com.sapportals.portal.pb.fpm.FPM.doDocumentHook(FPM.java:148)

at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:100)

at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:99)

at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:99)

at com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:119)

at com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:183)

at com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:824)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:261)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

... 28 more

Thanks & Regards

Karthi D.