IC web client -weblogs

[Former Member]

Hi,

I am ABAP guy , I am trying to update CRM-IC web client . But not able to understand programming part clearly . Any one send me web blogs links please.

Regards,

Ram

[Former Member]

Hi,

May be the initial thread in this forum

"Documentation for Interaction Center (IC) WebClient " () is a good place to start on this.

IC WebClient Consultant Cookbook for CRM 2005 (https://websmp107.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000647973&_SCENARIO=01100035870000000112&_OBJECT=011000358700003057372006E)

You may need login to SAP Service Marketplace.

Then may be you can start posting your specific queries to this forum. Remember, for accurate answers provide the details and be specific.

Hope this helps,

Regards,

Rajiv