Unable to load Query Builder component

[Former Member]

Hello,

When I try to refresh a report in Crystal Reports 10, it displays this error message:

"Failed to load database information."

"Details: Unable to load Query Builder component."

Then, when I try to register querybuilder.dll, RegSvr32 gives this error:

"querybuilder.dll was loaded, but the DllRegisterServer entry point was not found."

Any ideas?

Thank you in advance for your help.

[former_member260594 · Accepted solution]

Guy,

Is this a new install of CR10 or were you able to run reports previously and this just started happening?

If you have never been able to run reports in this installation of Crystal Reports I would suggest uninstalling CR and reinstalling ensuring that you are logged on as the local administrator.

[Former Member]

Graham,

Thank you for your reply.

This is a new install.

As my PC's administrator, I tried as you suggested. However, I am still getting this error message when I try to run an existing report:

"Failed to load database information."

"Details: Unable to load Query Builder component."

Guy

[Former Member]

Hi,

I am using crystal report 10 and i am getting the same error

did you manage to work this issue if so let me know the solution please

Thank you

Edited by: RameshRR99 on Apr 15, 2011 6:24 PM