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Unable to load Query Builder component


When I try to refresh a report in Crystal Reports 10, it displays this error message:

"Failed to load database information."

"Details: Unable to load Query Builder component."

Then, when I try to register querybuilder.dll, RegSvr32 gives this error:

"querybuilder.dll was loaded, but the DllRegisterServer entry point was not found."

Any ideas?

Thank you in advance for your help.

Former Member


Is this a new install of CR10 or were you able to run reports previously and this just started happening?

If you have never been able to run reports in this installation of Crystal Reports I would suggest uninstalling CR and reinstalling ensuring that you are logged on as the local administrator.

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