on 09-05-2008 1:23 PM
Hi All,
I need to add FAQs in ICSS B2B for a product, for this I created a Category in ICSS Heirarchy(txn:comm_hierarchy) and added the category id in the product masted in commpr01 txn,
Still i am unable to see the product category on the ICSS (i had the icss restarted too)
Any suggestions will be of great help
Thanks in advance
Best Regards
Babu
Hi,
Please visit the following link:
http://help.sap.com/bp_crmv340/crm_de/index.htm
Goto Technical Information->building block library and find for C74:CRM E-Service.
The CRM E-Service (C74) contains the configuration of process steps which are essential to set up those process, necessary to perform the E-Service scenarios of SAP Best Practices for CRM.It will also help you in maintaing FAQs.
Hope it helps you.
Regards,
Shweta
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