cancel
Showing results for 
Search instead for 
Did you mean: 

selling services to customer palnt maintenance

Former Member
0 Kudos

My company manufctures batteries. I want to give services & warranty to the customer for the maintenece of the batteries.

how we will map these selling of services to customer in *plant maintenace .*I understand how we can avail services from outside party in sap.But how to map the vice versa scenario.

please suggest on this

thanx

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Selling services will involve a large number of settings in SD, MM and PM. It's too large to sum it up in a single reply. Usually questions here should be more specific.

Still, since you are selling you will require maintaining customers, pricing, sales documents, billing documents, service orders in case the kind of service is complex.

Plant maintenance if for maintaining an enterprise's own assets. Customer service is an extension of the PM module and it is for maintaining the customers' assets.

Bala