ICE_SERVICE portal user doesn’t allow an anonymous access to KM content

[Former Member]

When we upload files (e.g. image files) into root/documents/MyFolder repository they get a /irj/go/km/docs/MyFolder/* link. After that they can be seen by an anonymous users.

But every day at 9AM ICE_SERVICE portal user modifies all files in /documents/MyFolder folder and transform /irj/go/km/docs/MyFolder/* file link into /irj/servlet/prt/prtroot/ (we can see that in file Details window). After that an anonymous user lose permission to access the files of the repository.

How to prevent such behavior or to workaround this?

[Former Member]

May colleuge Crazy@Jax has answered your question.

[Former Member]

Did this issue get resolved. Let us know, since I have the same issue now.

Thanks

[Former Member]

It might be happening due to configured ICE Online Exchange so, check following....

Go to Content Management -

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> Content Exchange -

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> Syndicators----

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> Offers there you'll see list of offers just delete them if not needed , this might solve the issue...

Regards,

Tushar Dave

[Former Member]

I've check Content Exchange tasks (Offers) and Scheduler tasks. This lists are empty.