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Cancelling the compose mail

Hi all

I have a workflow where on rejection, a mail (using SOFM-COMPOSE) can be sent to the initiator by the approver.

On selecting reject option in the user decision, the compose mail screen opens to enter the rejection reason. But incase, the approver after getting into this screen decides to cancel it or go back and does it so, in his inbox he gets a workitem to enter the rejection reason only. He doest get the user decision item in his inbox.

Pls tell me how to solve this issue??


Mui Kanva

Former Member
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