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Application Help is not working

hi ,

we have configured our help under 'html help file ' in SR13 .

the problem is in some of the places when i press F1 , help is getting displayed . but in most of the places it's not .

ALso in the places where i get help after pressing F1 , when i click on APPLICATION HELP in that window , in status bar it displays as "browser is getting started " but i get a message box displaying that "chm file could not be found . see sapdoccd.log for more details .

in that log file it says that ,

"unable to read sapdoccd.ini file " , i searched for the file , but i am unable to locate it .

what could be the problem me in getting through this

Former Member
Former Member replied


Have you run a search on SDN ?

You would surely find loads of information.

Please check the following SAP Notes:

SAP Note Number: 95985 - R/3 library under HtmlHelp

SAP Note Number: 97457 - Supported help types of the extended help

Also check following threads:

Installing SAP online documentation and integrating with SAP.

Not able to Configure Help in ECC6 IDES using SR13



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