Orphaned Workitem - Workitem without agent -Recycle /treatment method.

[former_member183819]

Hello All,

Some times in my system there are some unwanted workitems without agent were created.How to treat them in general for all the Business objects like sc,po...I could see them in SWI2_admin .

Is it problem of work flow?

any experiece you encountered..As per process how to treat them.

regards

Muthu

[khan_voyalpadusman · Accepted solution]

most of the times , problem is not with the workitem generation.

it is generated correctly , but the agents for the workitem are not found...

problem of agent not found is because of workflow only , some times if the task were to be classified as general and if it is not.

then the system will generate workitem and agent will not be found.....

[imthiaz_ahmed]

Not to blame the WF only, the agent determination will fail if the Org Unit is maintained incorrectly or whatever the source the agents are derived from, is faulty. I would prefer to see and fix the source of agent determination.

Regards, IA

[former_member183819]

Hi Khan/Ahmed,

For eg. I created one bid invitation without workflow but it is still showing status awaiting for approval.

What can be done on this business document.

Regards

Muthu

[khan_voyalpadusman]

does it happen with all the documents?

Setreleased method is not run for the document --> if this is run --> then the bid invitation would not be having status 'awaiting approval'.

you can check out --> executing the > setreleased-> method for object RBUS2200...--> giving your Bid invitation Guid as input...

[former_member183819]

Hi

Rarely i get this. Are you trying to say like SWO1 and that method . aha.. ok. through backend method?

regards

Muthu

[imthiaz_ahmed]

I would suggest to take a look at the WF log as you say it happens rarely.

Regards, IA