Alerts to the external mails(OutLook).
I am getting alerts to alert inbox, how should i configure alerts to external mail.
To send an EMAIL, assign an EMAIL ID to the corresponding user in the transaction SU01 and then set up SCOT and you can send emails when the ALERT is triggered.
Once you have configure Alerts, you will get the Alerts into ALERT INBOX in RWB of the user. To also get the email, the following needs to be done,
1. In SU01 -- Assign the Email ID for the Recipient of the ALERT.
2. In , RWB
>ALERT INBOX> PERSONALIZATION--> Time Independent Delivery and Email are selected.
3. Finally, SCOT needs to be set up to send Emails. Check this for the same. You can ask your BASIS team to do this step.
Also, In ALRTCATDEF, go to SETTINGS--> CONFIGURATION. By default, the option selected is INTERNAL PROCESSING. Select the option SMTP FORWARDING AS XML and give the email id. This will enable you to send an email alert whenever an error occurs in XI.
Also, to test your Alerts, execute the report RSALERTTEST in SE38.
Also go throuh the following links...
Configuring scenario specific E-mail alerts in XI-CCMS: Part 3
Configuring scenario specific E-mail alerts in XI-CCMS: Part-2
Configuring scenario specific E-mail alerts in XI-CCMS: Part u2013 1