Need to deactivate a license for reactivation

[Former Member]

I need to have a license deactivated so that we can reactivate it on a different machine. We are unable to complete the deactivation ourselves, as the old machine that the license resided on has been "wiped".

Please contact me for resolution.

Thanks!

[Former Member]

Please post activation issues in this thread:

[;

Edited by: Amy Williams on Oct 15, 2008 11:47 AM

NEW!! If you are experiencing activation issues with Crystal Xcelsius 4.5 or an older version, please contact customercareamericas@businessobjects.com or call 1-800-877-2340 - option 5.