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Error when activating Task List

When activating the Task List in PROJECT_SOLAR_ADMIN, I receive the error

- "Phase change from 'Created' to 'Development without Release' is not possible".

When I do a check on the Project, the only red light i get is for the following two jobs, and i'm not sure if this is the issue? And if so, what i have missed in order to resolve it.

- Error in background job for program /TMWFLOW/CMSSYSCOL2 error message No active job found

- Error in background job for program RSGET_SMSY error message No active job found

Thank you for any assistance,

Margo

Former Member
Former Member replied

Margo,

We had similar issues with Phase change, but did not get the messages you are getting.

I don't know the version of SM you are in, but as of 7.0 you can change the status of the project in transaction CRM_DNO_MONITOR.

Exceute transaction CRM_DNO_MONITOR

--> Select the Service desk created for your project and CLICK on "Details" button.

-->Go to change Mode

-->Click on Actions Button

--> select the appropriate stage

IMPORTANT:

Click on save button.

The phase selectedis updated AFTER YOU SAVE only.

Regards

Vijay

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