I configured an IC_Agent role in the service scenario but when I create a serivce order with the IC_Agent I enter the Sold-To party Partner and then, automatically, other information are displayed but I'm not able to make automatically appear the Installed Base I've configured: in other words, I would like to assign an Installed Base to the Sold-To party Partner in order to make it appear when I enter the Partner;
What should I do?
Thank you in advance.
You will have to attach the partner functions in the installed Base
i think it is goto--> partners in the installed base ionce you do that then append the BADI_ORDER_SAVE so that the installed base partner function is also picked whjile saving the transaction.
Hope this helps you