SALO_EMAIL_IN_CASE_OF_ALERT_V2 not working however...
This is for Solution Manager 4.0/7.0
I am setting up an auto-reaction method to send emails when alerts come up in CCMS. I have gotten SALO_EMAIL_IN_CASE_OF_ALERT to work, but I want to use the additional functionality in SALO_EMAIL_IN_CASE_OF_ALERT_V2 but I can't get the auto-reaction to fire an email when using this function module.
SAP_BASIS: 700 SP14
SAP_ABA: 700 SP14
PI_BASIS: 2005_1_700 SP14
ST-PI: 2005_1_700 SP6
SAP_BW: 700 SP16
SAP_AP: 700 SP11
BBPCRM: 500 SP11
CPRXRPM: 400 SP10
BI_CONT: 703 SP8
ST: 400 SP15
ST-ICO: 150_700 SP13
ST-SER: 700_2008_1 SP2
Here is the break down of the settings of SALO_EMAIL_IN_CASE_OF_ALERT_V2
Type of Call: Function module
Execution method on: The local server of the MTE to be processed
Execute method for: Individual MTE
Excecute method: Periodically in dialog process (short-running program)
Startup method: nothing selected
SENDER: <user id> - email address had been maintained in client 000
RECIPIENT: <email address>
Execute method as: Auto-Reaction Method
Thanks for any help that you can provide.
> Parameters Tab:
> SENDER: <user id> - email address had been maintained in client 000
did you wrote the user id in capital letters?
AFAIK SALO_EMAIL_IN_CASE_OF_ALERT will work with a parameter using small letters but SALO_EMAIL_IN_CASE_OF_ALERT_V2 needs capital letters, otherwise the sender is not recognized correctly and the SAPconnect infrastructure could refuse to create the mail.